Refund Policy

Cancellation & Refund Policy

退款政策

THIS SITUATION ONLY ALLOWED WHEN YOUR
PRODUCT ORDERED IS NOT STOCK / ENOUGH. WE WILL TRY OUR BEST TO CONTACT YOU IN SHORT TIME WHEN THIS SITUATION HAPPENED. PLEASE BE ASSURE THAT OUR RESPONSE TO CANCELLATION & REFUND POLICY MESSAGE WILL BE NOT MORE THAN 48 HOURS

此情况只被允许当您下单的商品售完/不够的情况下。我们会尽量在最快时间下通知您当此问题发生的情况下。我们确保对平台内取消与退款请求的回复不会超过 48 小时。

REFUND POLICY | 退款政策:

A)
CONTACT US DIRECTLY FROM THE SHOP CHANNEL.
通过我们的商店渠道与我们联系。

B)
VIDEO RECORD THE ISSUE YOU ARE FACING, WE DO NOT ACCEPT PHOTO IMAGE AS EVIDENCE.
您面临的问题必须用视频录制，我们不接受照片为凭。

C)
RETURN WITH PRODUCT AND ITS ORIGINAL BOX / PACKAGING.
产品及其原包装盒/包装必须一起退回。

D)
SHIPPING FEE ARE BEARABLE BY CUSTOMER FOR WARRANTY.
保家的运费将由客户承担。